Returns and exchanges

All returns must be authorized by us before sending merchandise back. Simply call us or send email to us to request a return authorization within 30 days of the order's delivery date.

Returns will not be accepted if there is damage on the products. Merchandise showing any sign of use will not be accepted and will be sent back to the customer. The merchandise must not be worn. Merchandise must be returned in its original condition. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of YUN.

A refund will be issued back to the original method of payment for the merchandise returned. Financial institutions may require additional days to process the refund before the funds are returned to the account.

Additionally, returns must be shipped with a service that provides a tracking number and insurance as we are not responsible for delayed or lost packages. Except for when there is a product defect, we don’t refund the shipping costs.

반송 주소 : 서울시 성동구 아차산로 66 1층 윤 아이웨어

고객센터 : 1644-4371

이메일 : [email protected]

상담 시간 : 오전 11시 - 오후 9시 (공휴일 제외)

보증 기간 : 구매 일로부터 2년 간 제품 소재와 생산 과정에 관련된 문제를 보증합니다.
단, 생활 스크래치와 손상은 해당되지 않습니다.